Don’t Keep Them Busy – Part 3 of 3

In part 1 of this series, I introduced some negative effects of “keeping them busy”.  In part 2, I explained a little bit about the mechanics of how this happens, and the different problems caused by overactivation of bottleneck and non-bottleneck...

Don’t Keep Them Busy – Part 2 of 3

In my previous post I explained how keeping people busy can lead to issues such as increased WIP, decreased cash flow, increased lead time and parts shortages.  This time, let’s talk a little bit more about the mechanics of how these issues are created by “keeping...

Don’t Keep Them Busy – Part 1 of 3

Virtually every manufacturing company I’ve visited since I started auditing and consulting focuses on keeping the people moving instead of keeping the product moving.  They can’t stand to pay an employee for standing idle, so they have them continue to make product...

Don’t Continuously Improve

If you have a quality management system in place, demonstrating continuous improvement is a requirement.  In theory this is great.  In practice, not so much.  The first problem I’ve observed is that what many organizations call continuous improvement, really isn’t.  I...

Don’t Be Efficient

I watched a video recently where Russ Ackoff said “The difference between efficiency and effectiveness is the difference between knowledge and wisdom.”  Knowledge is just information.  Wisdom is application of the knowledge.  This means that knowledge is useless,...